8.2.5. Information(PC)

8.2.5.1. About Display Sequence Change Dialog of Category Management in Information Management Menu

When you close (minimized) the category that was once expanded, numerous horizontal afterimages may be displayed.

8.2.5.2. About Article Registration Screen Operation in Internet Explorer

If Internet Explorer 11 is used, when you switch from [Plain Text] radio button to [Rich Text] radio button in article registration screen,
text area does not switch to the rich text format.

8.2.5.3. About Temporary Save for Workflow Approval Function

[Application Flow] item which should be inputted in the category in which workflow approval is required will not be saved in the temporary save on new registration screen.

8.2.5.4. About Application Contents Screen for Workflow Approval Function

Even if you click application icon on the application screen of workflow, category cannot be specified in the application contents screen of workflow.
Therefore, the specified flow would not be in selected status, and [Application Flow] item is not displayed.

8.2.5.5. About Smart Phones Contents Screen for Workflow Approval Function

Smart Phones do not support workflow contents screen for workflow approval function.

8.2.5.6. About Application for Workflow Approval Function

Only flow and comments can be specified in applying to workflow in workflow approval function in Information.
Other parameters such as process target user for dynamic approval cannot be specified.

8.2.5.7. About Actions when Workflow Approval Function Setting is switched

For the category in which an article under workflow matter processing is registered, if the change is saved for the corresponding category
when the setting value of workflow approval function setting is set to false, the consequent status will be as follows :
  • If the setting value of workflow approval function setting is set to true, delete operation cannot be made for the corresponding category.
  • If the setting value of workflow approval function setting is set to true, delete operation cannot be made for the article under workflow matter processing which was registered in the corresponding category.

Followings countermeasures are available :

  • When the setting value of workflow approval function setting is true, you can delete the article under workflow matter processing registered in the corresponding category from article management screen.
    By deleting the article under workflow matter processing, deletion for the corresponding category can be made.
  • When the setting value of workflow approval function setting is false, the corresponding article and category would be deleted.

8.2.5.8. About Matter applied from Information Article Registration

For the matter applied from information article registration, approval by continuous processing cannot be made.
If the approval by continuous processing is executed, the target matter is approved but it transitions to the error screen,
and so you cannot do the process continuously.

8.2.5.9. About Distribution Mail at Article Registration Time

For the information article registration, a part of article distribution mail contents may be corrupted if you put consecutive single-byte space characyers in rich text format.

You have the following countermeasure.

Characters will not be corrupted by specifying “UTF-8” for character code of javamail-config_{locale ID}.xml.